About Us

Rent the Runway is disrupting the trillion-dollar fashion industry and changing the way women get dressed through the Closet in the Cloud, the world’s first and largest shared designer closet. Our mission is to power women to feel their best every day and democratize access to fashion through our signature subscription programs, à la carte rental and resale offerings. Our powerful two-sided discovery engine enables customers to discover brands they love and offers hundreds of designers access to new customers and insights they need.

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Investor Relations

Key Figures1

~3M lifetime customers
80%+ customers acquired organically
100s of designer brands
~100% brand retention2
~1.6M est. new garments have been displaced since 20103
Our Customers4
Watch to learn more about RTR's impact on our customers
Our Designers
Watch to learn more about RTR's impact on our designer partners
Our Operations & Logistics
Watch the journey of a garment through our Dream Fulfillment Centers
As of January 31, 2024.
We have strong relationships with our brand partners and have experienced extremely limited voluntary attrition.
Displacement was calculated by taking the displacement rate for each product category then multiplying by the estimated number of units across all product categories. Displacement rates are from our 2021 Life Cycle Assessment and calculated by (Rental Wears – Linear Wears) / Linear Wears, where “Rental Wears” is an estimate of the total amount of wears of RTR garments and “Linear Wears” is an estimate of how many garments would have been bought and worn in the traditional manner (which is not a rental model), had the Rental Wears not taken place.
The customer video includes an RTR brand ambassador. In that capacity, she has previously been gifted extra spots or months of membership to promote Rent the Runway.